Privacy Policy

These terms govern your use of our website kcrreit.com ("our site"). Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

Information about us

The domain address kcrreit.com is a site operated by KCR Residential REIT ("We"). This website is operated by the UK division of KCR Residential REIT. Our registered address in the UK is 82 St John Street, London, EC1M 4JN.

Accessing our site

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the information/service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

When using our site, you must comply with these terms.

You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Reliance on information posted

Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

Our site changes regularly

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Our liability

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

  • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
  • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including:
  • loss of income or revenue;
  • loss of business;
  • loss of profits or contracts;
  • loss of anticipated savings;
  • loss of data;
  • loss of goodwill;
  • wasted management or office time; and
  • whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Information about you and your visits to our site

We process information about you in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with these terms.

If you wish to re-use any material on our site other than that set out above, please address your request to info@kandc-reit.co.uk.

Links from our site

To the extent that our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Jurisdiction and applicable law

These terms of use and any dispute or claim arising out of or in connection with their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site.

Variations

We may revise these terms of use at any time by posting revised terms. You are expected to check these terms from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

Privacy Policy


Your Personal Data:

What we hold?

KCR Residential REIT plc is the Controller of the personal data we hold and that is provided to us.

InvestorCom is the Processor of the personal data we hold and that is provided to us.

We only hold basic personal data about you, which does not include any sensitive personal data. This may include an identifier, name, email addresses and the IP address you use to connect to our service.

Why we need it?

We need to know your basic personal data for the Controller to use our services to send notification of all press releases, financial results and other key shareholder messages as soon as they are released by the client. The Controller will not collect or use any personal data about you that we do not need to provide this service. The lawful basis for the Controller's processing of your personal data is that processing is necessary for the purposes of legitimate interests pursued by the Controller.

What we do with it?

All personal data is processed in the UK by us and our subcontractors and only in connection with the services provided to the Controller. No third parties have access to your personal data unless the law allows them to do so and your data is not transmitted outside of the European Union.

The Controller and Processor have a Data Protection regime in place to oversee the effective and secure processing of your personal data.

No automated decision making is made using your personal data.

How long we keep it?

We retain your personal data for as long as your Controller has a relationship with you and the data is required to support the service.

What are your rights?

If at any point you believe the information we process on you is incorrect you can request to see this information and you may have a right to have it corrected, deleted and to object to or restrict the processing of the information. You may also have a right to receive the information in a structured, commonly used and machine-readable format and transfer or have this information transferred to another data controller.

If you wish to raise a complaint on how your personal data is handled, you can contact the Controller's Data Protection Officer who will investigate the matter.

If you are not satisfied with the response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner's Office (ICO).

The Data Protection Officer is Benjamin James and you can contact them at benjamin.james@kcrreit.com.

Information we may collect from you

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our site. This includes information, if any, provided at the time of registering to use our site, subscribing to any service, posting material or requesting further services. We may also ask you for information when you report a problem with our site.
  • If you contact us, we may keep a record of that correspondence.
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

IP addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

Cookies

Our website uses cookies. A cookie is a small file of letters and numbers that we put on your computer if you agree. These Cookies allow us to distinguish you from other users of our website which helps us to provide you with a good experience when you browse our website and also allows us to improve our website. The cookies we use are "analytical cookies". They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. Read more about the individual analytical properties we use and how to recognise them below. Your use and continued use of our website shall constitute your consent to our use of the Cookies. If you do not agree to our use of Cookies, you should not use our site.

cc_cookie_accept

This cookie is used to store the state of whether the user accept the use of cookies.

__utma, __umtz, __utmb, __utmt and __umtc

These Google Analytics cookies store the number of visits each user makes to our website, the time of the first visit, the previous visit, and the current visit. They also check how fast people leave. They track when a visit starts, and when it approximately ends. They also record whether a user came from a search engine, a link, or from no previous page. All of these cookies are browser-specific, and not linked to an individual or identifiable person.

How to change your cookie settings

Google Chrome

Google Chrome

  1. Click 'Customise and control Google Chrome' in the top right of the browser window
  2. Select 'Settings' from the menu
  3. Scroll to the bottom of the settings page and click the '+ Show advanced settings' link, additional options will appear
  4. Scroll to the 'Privacy' section of the page and click the 'Content Settings' button
  5. In the 'Cookies' section of the pop-up window select 'Block sites from setting any data' and check 'Block third-party cookies and site data'
  6. For further information on the other options available please consult the help menu.
Mozilla Firefox

Mozilla Firefox

  1. Click 'Tools' in the top menu of the browser window
  2. Select 'Options' from the menu
  3. Select the 'Privacy' tab at the top of the pop-up window
  4. In the 'History' section of the page, click the drop-down box and select 'Use custom settings for history', a series of check-boxes and options will appear
  5. To turn off all cookies, uncheck the 'Accept cookies from sites' option, then click 'OK' at the bottom of the pop-up window to save and close.
  6. Please refer to the help menu for more information on other cookie settings available.
Microsoft Internet Explorer

Internet Explorer

  1. Click the 'Cog' icon in the top right of the browser window
  2. Select 'Internet Options' from the menu
  3. In the 'Internet Options' pop-up window select the 'Privacy' tab
  4. Click the 'Advanced' button
  5. In the 'Advanced Privacy Settings' pop-up window, check the 'Override automatic cookie handling' check-box, the other options will now be available
  6. For both 'First-party Cookies' and ' Third-party Cookies' select the 'Block' option, click OK to save your settings
  7. Click 'OK' in the 'Internet Options window to return to your browsing session
  8. For further information on options available please refer to the help menu
Safari

Safari

  1. Click the 'Cog' icon in the top right of the browser window
  2. Select 'Preferences' from the menu
  3. In the 'Privacy' pop-up window select the 'Privacy' tab
  4. In the 'Block cookies' section of the window, select the 'Always' option
  5. Close the 'Privacy' pop-up window to save your settings
  6. For more information please consult the help menu

Other Browsers

To change the cookie settings for browsers not listed above please refer to your documentation or online help files.


Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

We may use information held about you in the following ways:

  • to ensure that content from our site is presented in the most effective manner for you and for your computer;
  • to provide you with information, products or services that you request from us or to provide you with information on related products or services which we feel may interest you;
  • to carry out our obligations arising from any contracts entered into between you and us;
  • to allow you to participate in interactive features of our service, when you choose to do so;
  • to notify you about changes to our service.

We may also use your data, or permit selected third parties to use your data (where you have consented to such use by third parties), to provide you with information about related goods and services which may be of interest to you and we or they may contact you about these by post or telephone.

We do not disclose information about identifiable individuals to third parties, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on certain parts of our website on any given day). We may also use such aggregate information to help third parties reach the kind of audience they want to target (for example, women in SW1).

Disclosure of your information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If KCR Residential REIT or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of KCR Residential REIT, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at info@kandc-reit.co.uk.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact

Any questions, comments, requests and complaints regarding these terms and/or our website should be addressed to:

info@kandc-reit.co.uk